I cant tell what happened before, but about the incident today I have to say:
Spyro wasnt the only admin online at that time. I was there, too.
Also nobody ignored you'r or boxy's reports, as I told your friend boxy ingame already.
We indeed checked the report and decided to leave him with a warning.
We've been trying to prove that the player [Bugs_Bunny] was a ban evading cheater,
so at this point it wouldn't have been a good idea to kick him as he might wouldn't have rejoined after.
You , as a player, can't always see admins reactions on reports, but that doesnt mean that your reports are ignored in any kind.
As i told Boxy already, i dont know a single admin who would ignore reports on purpose, doesn't matter who reported whom.
Also i'd like to remind you that those kind of complaints belong in a Personal Message to a member of Management, not in the public forum. It would be easier for them to deal with it this way.
But I also appreciate it that you stayed polite, trying to sort that problem out.
Be assured that we'll talk about this internally.