Author Topic: My connection times out when someone is calling on phone...  (Read 7453 times)

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Offline [JOKER]Ya$N

My connection times out when someone is calling on phone...
« on: January 10, 2013, 02:23:12 PM »
Internet cuts out any time phone rings exactly when someone answer the phone call, All filters are connected. I replaced the filters and replaced my router i have Four routers and replaced my router dsl cable and wall jacks but still have same problem.
I did call the support and he was useless he did not solve my problem he said that everything is fine he said that he cant figure out where is the problem what a useless support
Please help me when this this internet timeout that really pisses me off
Any suggestions, The only hope for me is you Guys...

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Offline Devilboy665

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Re: My connection times out when someone is calling on phone...
« Reply #1 on: January 10, 2013, 03:07:02 PM »
Call your ISP providers again, and ask how to get a lawsuit.

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Offline Fuse

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Re: My connection times out when someone is calling on phone...
« Reply #2 on: January 10, 2013, 03:45:42 PM »
Move to another house

Offline EnzoMortelli

Re: My connection times out when someone is calling on phone...
« Reply #3 on: January 10, 2013, 05:45:15 PM »
Did you try to change the splitter?

If your splitterbox (connected beetween the telephone socket and the DSL router / phone) is very old, and your isp is a good one, they'll usually give you a new one for free if you turn up with that in the store. Old splitters may show weird problems sometimes.

Also, did you check the telephone cable aswell? It may be broken. Do you have quality problems when on the phone?

Offline Dejo^

Re: My connection times out when someone is calling on phone...
« Reply #4 on: January 10, 2013, 05:48:35 PM »
Enzo is right i think i had the same problem and they gave me a new splitter it works nice now!

Offline [JOKER]Ya$N

Re: My connection times out when someone is calling on phone...
« Reply #5 on: January 10, 2013, 06:39:37 PM »
Did you try to change the splitter?

If your splitterbox (connected beetween the telephone socket and the DSL router / phone) is very old, and your isp is a good one, they'll usually give you a new one for free if you turn up with that in the store. Old splitters may show weird problems sometimes.

Also, did you check the telephone cable aswell? It may be broken. Do you have quality problems when on the phone?

Changed telephone cable no quality problems
Splitter do you mean filters?
I have like these and yeah i bought new filters and still the same problem i did used one phone at home tested and failed again


Show me new Splitters?

All filters are connected. I replaced the filters

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Offline SKY

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Re: My connection times out when someone is calling on phone...
« Reply #6 on: January 10, 2013, 10:27:34 PM »
Internet cuts out any time phone rings exactly when someone answer the phone call, All filters are connected. I replaced the filters and replaced my router i have Four routers and replaced my router dsl cable and wall jacks but still have same problem.
I did call the support and he was useless he did not solve my problem he said that everything is fine he said that he cant figure out where is the problem what a useless support
Please help me when this this internet timeout that really pisses me off
Any suggestions, The only hope for me is you Guys...

dude i have a similar problem my internet goes out some times and my phone, and so does my friends and we have different providers.
Since 2008
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Offline Dejo^

Re: My connection times out when someone is calling on phone...
« Reply #7 on: January 10, 2013, 11:08:13 PM »
i have 2 of them one at phone and one at modem

Offline Devilboy665

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Re: My connection times out when someone is calling on phone...
« Reply #8 on: January 11, 2013, 12:09:02 AM »
D00d, seriously, it's 2013, dial is long dead.

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Offline EnzoMortelli

Re: My connection times out when someone is calling on phone...
« Reply #9 on: January 11, 2013, 09:18:28 AM »
Yea i meant the filters.

Plug out the phone and let people call you on mobile ;)

Offline [JOKER]Ya$N

Re: My connection times out when someone is calling on phone...
« Reply #10 on: January 11, 2013, 01:20:14 PM »
Yea i meant the filters.

Plug out the phone and let people call you on mobile ;)
lol i call people on my mobile, only my parents use the phone i cant do anything about this  :-\

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Offline [eVo]PvtBenny

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Re: My connection times out when someone is calling on phone...
« Reply #11 on: January 11, 2013, 02:04:17 PM »
Can you make a schematic of how your home network looks like ? Because there is obviously something wrong there...

Offline Devilboy665

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Re: My connection times out when someone is calling on phone...
« Reply #12 on: January 11, 2013, 09:14:59 PM »
Because there is obviously something wrong there...
Really?! :D

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Offline [JOKER]Ya$N

Re: My connection times out when someone is calling on phone...
« Reply #13 on: January 12, 2013, 01:50:53 PM »
Can you make a schematic of how your home network looks like ? Because there is obviously something wrong there...
schematic  Oo

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Offline Devilboy665

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Re: My connection times out when someone is calling on phone...
« Reply #14 on: January 12, 2013, 03:56:47 PM »
schematic  Oo
U kno? Teh pics of cables going thru ur house?

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