littlewhitey's Servers Forum (SA-MP/VC-MP/MTA/Zomboid)

Other => Off-Topic => Technical Support => Topic started by: [JOKER]Ya$N on January 10, 2013, 02:23:12 PM

Title: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 10, 2013, 02:23:12 PM
Internet cuts out any time phone rings exactly when someone answer the phone call, All filters are connected. I replaced the filters and replaced my router i have Four routers and replaced my router dsl cable and wall jacks but still have same problem.
I did call the support and he was useless he did not solve my problem he said that everything is fine he said that he cant figure out where is the problem what a useless support
Please help me when this this internet timeout that really pisses me off
Any suggestions, The only hope for me is you Guys...
Title: Re: My connection times out when someone is calling on phone...
Post by: Devilboy665 on January 10, 2013, 03:07:02 PM
Call your ISP providers again, and ask how to get a lawsuit.
Title: Re: My connection times out when someone is calling on phone...
Post by: Fuse on January 10, 2013, 03:45:42 PM
Move to another house
Title: Re: My connection times out when someone is calling on phone...
Post by: EnzoMortelli on January 10, 2013, 05:45:15 PM
Did you try to change the splitter?

If your splitterbox (connected beetween the telephone socket and the DSL router / phone) is very old, and your isp is a good one, they'll usually give you a new one for free if you turn up with that in the store. Old splitters may show weird problems sometimes.

Also, did you check the telephone cable aswell? It may be broken. Do you have quality problems when on the phone?
Title: Re: My connection times out when someone is calling on phone...
Post by: Dejo^ on January 10, 2013, 05:48:35 PM
Enzo is right i think i had the same problem and they gave me a new splitter it works nice now!
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 10, 2013, 06:39:37 PM
Did you try to change the splitter?

If your splitterbox (connected beetween the telephone socket and the DSL router / phone) is very old, and your isp is a good one, they'll usually give you a new one for free if you turn up with that in the store. Old splitters may show weird problems sometimes.

Also, did you check the telephone cable aswell? It may be broken. Do you have quality problems when on the phone?

Changed telephone cable no quality problems
Splitter do you mean filters?
I have like these and yeah i bought new filters and still the same problem i did used one phone at home tested and failed again
(https://littlewhiteys.com/proxy.php?request=http%3A%2F%2Fwww.hiwtc.com%2Fphoto%2Fproducts%2F34%2F04%2F70%2F47009.jpg&hash=462b4c6ca6627efda7a2d5c951e3a9e1a00211d7)

Show me new Splitters?

All filters are connected. I replaced the filters
Title: Re: My connection times out when someone is calling on phone...
Post by: SKY on January 10, 2013, 10:27:34 PM
Internet cuts out any time phone rings exactly when someone answer the phone call, All filters are connected. I replaced the filters and replaced my router i have Four routers and replaced my router dsl cable and wall jacks but still have same problem.
I did call the support and he was useless he did not solve my problem he said that everything is fine he said that he cant figure out where is the problem what a useless support
Please help me when this this internet timeout that really pisses me off
Any suggestions, The only hope for me is you Guys...

dude i have a similar problem my internet goes out some times and my phone, and so does my friends and we have different providers.
Title: Re: My connection times out when someone is calling on phone...
Post by: Dejo^ on January 10, 2013, 11:08:13 PM
i have 2 of them one at phone and one at modem
Title: Re: My connection times out when someone is calling on phone...
Post by: Devilboy665 on January 11, 2013, 12:09:02 AM
D00d, seriously, it's 2013, dial is long dead.
Title: Re: My connection times out when someone is calling on phone...
Post by: EnzoMortelli on January 11, 2013, 09:18:28 AM
Yea i meant the filters.

Plug out the phone and let people call you on mobile ;)
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 11, 2013, 01:20:14 PM
Yea i meant the filters.

Plug out the phone and let people call you on mobile ;)
lol i call people on my mobile, only my parents use the phone i cant do anything about this  :-\
Title: Re: My connection times out when someone is calling on phone...
Post by: [eVo]PvtBenny on January 11, 2013, 02:04:17 PM
Can you make a schematic of how your home network looks like ? Because there is obviously something wrong there...
Title: Re: My connection times out when someone is calling on phone...
Post by: Devilboy665 on January 11, 2013, 09:14:59 PM
Because there is obviously something wrong there...
Really?! :D
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 12, 2013, 01:50:53 PM
Can you make a schematic of how your home network looks like ? Because there is obviously something wrong there...
schematic  Oo
Title: Re: My connection times out when someone is calling on phone...
Post by: Devilboy665 on January 12, 2013, 03:56:47 PM
schematic  Oo
U kno? Teh pics of cables going thru ur house?
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 12, 2013, 05:49:40 PM
schematic  Oo
U kno? Teh pics of cables going thru ur house?
I dont know where it iss  :P
Title: Re: My connection times out when someone is calling on phone...
Post by: BikeDriver on January 12, 2013, 11:39:14 PM
Ya$N call your ISP and tell them your problem.

There are 2 likely things that could cause this problem which is either wrong setup of the cables or a defective splitter.
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 13, 2013, 01:02:27 AM
Ya$N call your ISP and tell them your problem.

There are 2 likely things that could cause this problem which is either wrong setup of the cables or a defective splitter.
I told them already they came here... nothing fixed, Yea Maybe wrong setup of the cables, I have one option i will call them every freakin day until they fix my Internet  >:(

Thanks for help guys, I really appreciate it!
Title: Re: My connection times out when someone is calling on phone...
Post by: Bikerr on January 13, 2013, 01:10:46 AM
If you replaced everything in your home, maybe the problem is located somewhere where all the cables come together? usually one place in your home where that is, and from there it goes underground. maybe some wires are damaged and currents interrupt eachother? I have no knowledge in any of this stuff, just some thoughts
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 13, 2013, 01:28:28 AM
If you replaced everything in your home, maybe the problem is located somewhere where all the cables come together? usually one place in your home where that is, and from there it goes underground. maybe some wires are damaged and currents interrupt eachother? I have no knowledge in any of this stuff, just some thoughts
I have already confirmed all cables and changed wall jacks, like you said Yeah maybe some wires are damaged and currents interrupt eachother or maybe water reached somewhere that i can not see, I will check for the last time if nothing fixed i will call IPS and let them figure out  :P

Thanks mate!
Title: Re: My connection times out when someone is calling on phone...
Post by: [V]jOjO on January 13, 2013, 01:59:02 AM
One of the best options is to subscribe for a new Landline and use it only for internet. Make sure (make sure yourself, check with employees who're responsible for that) that your new Landline is installed on another cable which doesn't receive much complains.

This should solve your problem. I've had some problems with my old telephone line, and that's how I fixed it. (oh well, till the new cable got stolen!)
Title: Re: My connection times out when someone is calling on phone...
Post by: [JOKER]Ya$N on January 14, 2013, 02:16:23 PM
One of the best options is to subscribe for a new Landline and use it only for internet. Make sure (make sure yourself, check with employees who're responsible for that) that your new Landline is installed on another cable which doesn't receive much complains.

This should solve your problem. I've had some problems with my old telephone line, and that's how I fixed it. (oh well, till the new cable got stolen!)
Yes Good option i was thinking about this also... thanks