I feel kinda sorry for this guy because he tried but, eMachines Technical Support guy:
Sajith_GWSI190 joined the incident.
Sajith_GWSI190 says:
Thank you for contacting technical support. My name and badge number are Sajith_GWSI190. Please hold while I review your issue.
Sajith_GWSI190 says:
Thank you for your patience
Sajith_GWSI190 says:
I can see that your computer is not yet registered.Can I register it now?
Tim Fox says:
yes
Sajith_GWSI190 says:
For registering your computer,I need the following details
Name
Address with county name and zipcode
Phone number
Email address
purchase date of the computer
Tim Fox says:
name Mark Fox
Tim Fox says:
Address is 1251 Santa Cora Ave. #1617 Chula Vista CA 91913
Tim Fox says:
phone number is 6194216212
Tim Fox says:
e-mail is someone actually emailed this.. cut
Tim Fox says:
and purchase date is 1/1/09
Sajith_GWSI190 says:
Thank you for your information.Please be online while I register the computer
Sajith_GWSI190 says:
May I have the purchase location?
Tim Fox says:
online
Tim Fox says:
nah wait
Tim Fox says:
it was Best Buy
Tim Fox says:
sorry
Sajith_GWSI190 says:
It is alright.Your computer is successfully registered
Sajith_GWSI190 says:
May I have the issue in detail?
Tim Fox says:
Well, when I attempt to make a new account on Vista, i followed what the instruction thingy told me to do but when I click on the "Manage User Accounts" button, it will not act.
Sajith_GWSI190 says:
Alright. This is the path to create that user account.Get into control panel and then select user accounts and family safety
Tim Fox says:
done
Tim Fox says:
but when i click on Add or remove user accounts it will not do anythign
Tim Fox says:
anything*
Sajith_GWSI190 says:
Then select set up parental controls for any user
Tim Fox says:
Once again, it isn't doing anything when i click on it
Sajith_GWSI190 says:
Have you added any hardware or software that might have affected the system?
Tim Fox says:
I don't beleive graphics card drivers would have done so, no.
Sajith_GWSI190 says:
Is your anti virus definitions up to date?
Tim Fox says:
Yes
Sajith_GWSI190 says:
Have you scanned your computer for viruses recently?
Tim Fox says:
Yes
Sajith_GWSI190 says:
Do you have the administrator rights?
Tim Fox says:
Yes, as it is the only account on.
Sajith_GWSI190 says:
Please be online while I do a quick research on this issue
Sajith_GWSI190 says:
Tim, I am unable to resolve the issue.I am not trained on this. You need to contact Answers by emachines for further support
Sajith_GWSI190 says:
Please consider contacting Answers by eMachines for fee based support over the phone at 877-721-7314.
Tim Fox says:
Ok, thank you
Sajith_GWSI190 says:
It was a pleasure working with you. Thank you for using eMachines Live Chat. Feel free to chat again anytime and have a great day.
Tim Fox says:
Thank you and you too sir!